Ever wish you could find someone working on social media or Enterprise 2.0 efforts at other companies, same as you? Wish you could pick their brain about how the heck they justified the implementation cost? Found that elusive ROI? Tricks to get employees to use it? Best way to communicate your new online community to your brand fanbase?
Ever wish you could do this without all of we pesky software vendors trying to market to you the whole time?
Well, now you can.
There’s already quite a bit of activity in Clearstep. It’s segmented into two areas:
Build, manage, and measure your community successfully
Social media folks focused on external-facing communities will be most interested in these discussions, tips, and tricks. Current hot topics include (requires registration):
- Engagement with Social Media: Personal vs. Business purposes?
- What organizations does community management usually fit under?
- Why Most Online Communities Fail
- What are community metrics that you measure?
Discover best practices in leveraging enterprise social software
Enterprise 2.0 advocates focused on internal social networking and collaboration will be most interested in this area. Current hot topics include:
- Do reputation points help or hurt?
- What’s your Governance Model Look Like?
- Enterprise 2.0 Use Cases
- What can a company expect if they have no internal community manager?
Want to know the best part about this community? It’s completely vendor-agnostic. That’s right. There are folks discussing solutions from Microsoft, Jive (naturally), IBM, Atlassian, etc. The community managers are absolutely committed to keeping this place vendor-agnostic and marketing-free so that the truly valuable conversations can be had.
And, last I checked, the majority of participants work at very recognizable Fortune 500 companies.
Makes you wonder if the old customer reference requests are a thing of the past. You can now just participate in Clearstep, and ask your peers yourself.