“I’m sorry, could you repeat the question?”

July 21st, 2008 by Gia Lyons Leave a reply »

You’re on a conference call. You’re “multitasking” – the word we all use to describe all the work we’re doing while the blah blah blah is going on over the phone.

Your attention is precious.

What kind of things would you want to see in your online experience throughout the day? Check out Sam’s The 5 Futures of Attention for some ideas…

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2 comments

  1. Paul R says:

    Instead of a tool that tracks if I’m paying attention I’d rather see a tool that a speaker can use to select the names of the people that are on the call who need the information. That tool could flash on the screen of the necessary people, but also allow them to give feed back to the speaker, “not my area”, “get on with it”, “good info”, or other such comments.

    The biggest problem with conference calls is that too many people feel they need to rehash the whole problem/solution/issue before getting to the targeted tasks or questions.