Need help persuading your management about social software?

October 14th, 2008 by Gia Lyons Leave a reply »

If you need some help convincing your executives that social software is critical in these belt-tightening times, check out the following use cases on the new Jive Software site. They include quotes from recognizable Jive customers, plus what analysts are saying about Jive. Feel free to request a live consultation with a Jive solutions expert while you’re at it.

Connect Your Team

(Embarq, EMC)

  • Product Management
  • Support
  • Enterprise Social Networking
  • Employee Engagement/Social Capital
  • Employee On-boarding

Accelerate Sales

(Intel, NetApp, VMWare)

  • Sales and Marketing Alignment
  • Accelerate Sales On-Boarding
  • Competitive Intelligence
  • Channel Enablement
  • Sales and Services Alignment

Grow Your Market

(Nike, VMWare, EA)

  • Get Leads from Leads
  • Increase Sales
  • Improve Customer Loyalty
  • Drive Customer Insight and Outside Innovation

Posted in Enterprise 2.0, Social Software Adoption

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2 comments

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  1. Frank Carlson says:
    October 23, 2008 at 11:35 am

    Hi Gia.

    I’m looking for someone to help me brainstorm about how to integrate social media with Six Sigma. I believe that if someone figured out how to properly tailor and align social software with the DMAIC model for process improvement, management would be more than persuaded…even in very traditional businesses. I’m not really a Six Sigma guy, just a waffle-thinkin’ type of IT guy looking for very practical business value from our social software.

    Don’t know of anyone considering this direction. Your thoughts?

  2. Gia Lyons says:
    October 23, 2008 at 11:52 am

    What an interesting idea! Combining Six Sigma with social software would actually be in line with the Six Sigma goals. Black and green belts might find that their projects achieve greater success (better quality, less budget, less time) with a bit of social collaboration.

    What you describe is similar to what EMC has used Jive Clearspace for to some extent. I encourage you to check out the following:

    http://jivesoftware.com/clearstep (search for ‘business process’ to find the relevant threads – EMC folks share their experiences)

    http://chucksblog.emc.com/a_journey_in_social_media/ (Chuck is part of the team who deployed Clearspace at EMC from a business perspective – excellent blog!)