OMG, I’ve had to keep quiet about this for TWO WHOLE MONTHS, people. Do you know how hard that is? God.
Here we go.
Jive Social Business Software (notice there’s no Clearspace in that phrase? Yep, it’s gone) is HERE, BABY! First, let’s understand what Jive is trying to do for the corporate world:
UPDATE: You can download this video as a .mov file and reuse.
If you got all teary-eyed when the the big “SOCIAL Again” showed up, totally ping me in Twitter. This is the whole reason I became a freakin’ Lotus Notes instructor and developer back in the mid-’90s. To make work SOCIAL again. And now, my personal revolution continues with the best social business software evar!
Ok. Now for some deets.
Bridging (aka “How’s the weather outside?”)
Here’s something you haven’t seen before. What if your marketing peeps could log into their internal social environment, and see their colleagues’ stuff, PLUS – get this – see what’s going on in your external community? You know, the one where your customers are yapping about your products and services, or are talking about stuff you care about. Yep. That’s bridging. No need to log into multiple communities anymore.
Social Bookmarks (aka “Where was that again?”)
We have it now. Hooray! Oh, and in addition to the usual bookmarklet on your browser bar, we’ve made it stoopid-simple to bookmark Jive content. It’s in the Action Widget:
Video (aka “Your Own Built-In YouTube”)
You want to upload videos? Done. Are they stored in the Jive database? Nope. (We’re not that dumb, y’all.) Contact Jive for how to buy – you’ll love it, I promise.
Analytics (aka “What are people doing?”)
Oh, you want metrics? How about a huge data warehouse of captured user behavior? You’ll finally be able to see who is downloading what document how many times, who is connecting to whom (and who isn’t), and countless other points of data. We’ve kitted up the most common metrics into an Adoption Dashboard, tailored for community leaders so that they can answer that constant question, “how’s your community doing?” at a moment’s notice. And, you can export this stuff to Excel, Access, Cognos, Crystal Reports, Business Objects – whatever floats your reporting boat.
Insights (aka “What are people saying and feeling?”)
You want to know how your customers feel about your brand? Or maybe how your employees feel about your company’s latest benefits change? Then you’ll want to check out the new Jive 3.0 Insights module.
Custom Content Types (aka “You want fries with that?”)
And for you developer geeks out there, we’ve made it ridiculously easy now to create your own content types. You want to create a custom “Idea” content type? Do it. You want to add a custom photo content type? Do it.
What Else Is New?
We’ve also kitted up our Foundation capabilities with one or more of the new Modules, plus professional services and strategic consulting (that would be where I fit in), into solutions that target specific business needs:
- Jive SBS for Employee Engagement
- Jive SBS for Marketing and Sales
- Jive SBS for Innovation
- Jive SBS for Support
I spend most of my time helping customers with Jive SBS for Employee Engagement, natch.
So, go try out Jive SBS 3.0 and let us know what you think. We’re listening.