I routinely assist clients in positioning the use of social business software (SBS) with their other enterprise communication, collaboration, and networking applications and activities. This laundry list usually includes things like:
- content management systems,
- team sites,
- the company intranet, and
- the employee directory.
I’ve lost count of how many have asked for a Jive SBS vs. SharePoint “best use” comparison chart, for example.
But, more often, SBS systems “compete” with what goes on in:
- instant messaging,
- conference calls, and
- face-to-face meetings.
As my friend Roy Wilsker puts it, SBS addresses all the messy collaboration that goes on before some thing becomes a Something.
Or something like that.
So, I ask you to check out this diagram. The intent is to help folks figure out how to use SBS systems most optimally, and in the most complementary fashion with all the other stuff they use. Please, look beyond my obvious lack of graphical artistic talent (I clearly love Skittles), and tell me what’s missing, what’s confusing, what you like, whatever’s on your mind.